Telephone support is normally available from 30 minutes before opening until our scheduled closing times, but during busy periods may by picked up by our answering machine. In such an event please try again later or leave us a message and we will return your call as soon as possible.
We do try to respond to email enquires as quickly as possible, but correspondents should be aware that, as we are not an on-line retailer, we do not monitor our electronic mail on a continuous basis.
Grosvenor Tropicals Lisburn store is open every day.
Monday to Saturday from 09.30 in the morning until 6.00 in the evening, (we remain open over lunch).
Sunday opening hours are from 1.00 pm until 5.00 pm.
Please be aware that during busy periods we may close our doors a few minutes early to allow Customers already in the store to complete their purchases
Customers bringing fish to the store by prior arrangement must allow sufficient time for the livestock to be properly acclimatised. We will refuse to accept fish brought to the store without prior agreement or within 60 minutes of our scheduled closing time.